Question 1

How do I access my purchased products?

Accepted Answer

After purchasing, you'll receive an email with a link to set your password. Once you've set your password, log in to your dashboard at musicbymattie.com to access all your downloads and courses.

Question 2

Which DAW versions are supported?

Accepted Answer

Vocal Magic presets work with FL Studio 20+, Logic Pro X and later, Ableton Live 10+, and GarageBand (macOS). Each download includes presets specifically formatted for your DAW.

Question 3

Do I need any additional plugins?

Accepted Answer

The presets use stock plugins that come with your DAW. No third-party plugins are required!

Question 4

How long do I have access to the courses?

Accepted Answer

You have lifetime access to any courses you purchase. Learn at your own pace, and come back anytime for a refresher.

Question 5

Do you offer refunds?

Accepted Answer

Due to the digital nature of our products, we don't offer refunds. However, if you're experiencing technical issues, please contact support and we'll help you resolve them.

Frequently Asked Questions

1 Getting Started

2 Installation & Setup

3 Courses

4 Billing & Orders

5 Technical Support

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